Members
Members involved in the communities
Jean-Baptiste Capgras, Ph.D.
Assistant professor
- Assistant professor in Management Sciences
- Institute for Training and Research on Health and Social Organizations
- Jean Moulin Lyon 3 University, France
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Coming soon
Jean-Daniel Carrier, Ph.D.
Clinical psychiatrist-researcher
Université de Sherbrooke, Department of Psychiatry
Fields of interest and research
- Psychiatry
- Preventive and community medicine
- Healthcare administration
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Jean-Daniel Carrier is a clinical psychiatrist-researcher and Medical Chief of Outpatient Services in the Department of Psychiatry at the Université de Sherbrooke. He is interested in modeling the organization of mental health and suicide prevention services from a pragmatic perspective. His research aims to develop knowledge that will enable a more integrated response to the needs of individuals and populations, through collaboration between players from a variety of disciplines and sectors.
Additional affiliations
- Research Center, University Hospital Center of Sherbrooke
- Université de Sherbrooke, IUPLSSS
- Center for research and intervention on suicide, ethical issues and end-of-life practices
Full professor
Department of Management, Faculty of Business Administration, Laval University
Fields of interest and research
- Structural, organizational and operational characteristics of healthcare systems
- Transformation of professional and inter-professional practices
- Integrated healthcare pathway management
- Decompartmentalizing health care and services and local management
- Informational and relational continuity within care trajectories
- Transition écoresponsable de la logistique hospitalière
- Engaging patients and the public in health research
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André Côté obtained his doctorate in business administration in the healthcare field, studying management strategy as part of the joint doctoral program of Université de Montréal, McGill University, Concordia University and Université du Québec à Montréal. He has published several scientific articles on the implementation and evaluation of stakeholder networks in the health and social services sector, the transformation of complex care processes, and interactional dynamics, notably through the implementation of clinical micro-systems within a Learning Health System logic. He has also developed expertise in the field of pharmaceuticals, with a particular focus on the accessibility of cancer drugs and orphan drugs.
He is also Scientific Director of the Centre de recherche en gestion des services de santé at Université Laval, in partnership with the four healthcare establishments in the Quebec City region. In this capacity, he currently leads a team of over 40 university researchers, as well as a large number of hospital staff involved in one or more ongoing research projects. The aim of these projects is to improve quality, safety and access to care and services in the partner establishments.
Additional affiliations
- Director of the Research Center for Health Services Management, Laval University
- Associate researcher – IUCPQ Research Center, Laval University
- Regular researcher of VITAM – Sustainable Health Research Center, Laval University
- Regular researcher of the Research Center of the CHU de Québec, Laval University
- Regular researcher – CISSS de Chaudière-Appalaches Research Center
André Côté, Ph.D.
Assistant professor
School of Nursing, Faculty of Medicine and Health Sciences, Université de Sherbrooke
Fields of interest and research
- Vieillissement
- Medical and administrative data
- Modeling care trajectories and transitions
- Major neurocognitive disorders
- Home care
- Nursing sciences
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Isabelle Dufour has been an assistant professor at the Université de Sherbrooke's School of Nursing since September 2023, and a FRQS Junior 1 researcher. She obtained her doctorate (PhD) in 2020 from the Université de Sherbrooke and then completed a postdoctoral fellowship at McGill University's Department of Epidemiology, Biostatistics and Occupational Health, where she specialized in the use of large-scale Quebec medico-administrative databases. Her research program aims to generate strategic knowledge on the care trajectories and transitions of elderly populations with vulnerability factors, in a real-life context in Quebec. She is particularly interested in people with loss of autonomy receiving home care, and in major neurocognitive disorders.
Additional affiliations
- Research Centre on Aging, CIUSSS Estrie - CHUS
Isabelle Dufour, Ph.D.
Jean-Baptiste Gartner, Ph.D.
Assistant professor
Department of Management, Faculty of Business Administration, Laval University
Fields of interest and research
- Transformation of professional and organizational practices through the implementation of territorial care pathways
- Integrating clinical, organizational and social innovations into current practices
- Implementing a national learning health systems approach
- Interdisciplinary involvement of stakeholders in health and social services projects
- Sociology of valuation as a lever for social transformation
- Partnerships with patients, the public and stakeholders in the health and social services sector
- Approaches used: Implementation science, Systems thinking and Pragmatic sociology
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Jean-Baptiste Gartner is Assistant Professor of Health Services Management in the Management Department of the Faculty of Administrative Sciences at Université Laval. He completed his doctorate on the theme of care pathways, as a method for optimizing the organization of health care and services within a systems thinking and learning health systems approach. He has already published in numerous international scientific journals on care pathways and learning healthcare systems, redefining the concept of care pathways for international consensus and formulating a comprehensive methodology for implementing learning care pathways at healthcare system level. His research interests focus on the management of healthcare systems and health and social service organizations. He is developing a number of research projects in cross-functional management and the development of proximity management, with a strategic, organizational and operational approach on a territorial scale. He is particularly interested in methods and tools for analyzing, optimizing and evaluating care pathways as an intervention to improve the organization of health care and services from a systemic perspective. He is also part of a funded pan-Canadian project to co-create a national evidence base for the development, implementation and evaluation of learning healthcare systems in Canada. In addition to teaching and professional training, he has been involved in the Ministère de la Santé et des Services sociaux' Programme National en Développement des Leaders, a mandatory program for directors of healthcare establishments in the province of Quebec.
Additional affiliations
- Research Center for Health Services Management, Laval University
- VITAM – Sustainable Health Research Center, Laval University
- Research Center of the CHU de Québec, Laval University
- CISSS de Chaudière-Appalaches Research Center
Ariane Girard, Ph.D.
Assistant professor
- Faculty of Medicine and Health Sciences, University of Sherbrooke
- Research Center, University Hospital Center of Sherbrooke
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Coming soon
Matthew Haren, Ph.D.
Research fellow
Department of Management, Faculty of Business Administration, Laval University
Fields of interest and research
- Healthcare services
- Vieillissement
- Food and public health
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Matthew Haren has over 15 years' experience in health and medical research (quantitative, qualitative, clinical, population health and epidemiology, health services research) and over 5 years' experience in contract research and evaluation consultancy in the fields of health services, ageing, food and public health, as well as in social innovation (ageing, social, food products and services) as founder of a start-up.
Additional affiliations
- Research Center for Health Services Management, Laval University, Quebec City, QC, Canada.
Maude Laberge, Ph.D.
Associate professor
Department of Social and Preventive Medicine, Faculty of Medicine, Laval University
Fields of interest and research
- Healthcare economics
- Primary care
- Compensation and incentives
- Performance of healthcare systems and services
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Maude Laberge is Associate Professor in the Department of Social and Preventive Medicine at Université Laval's Faculty of Medicine. D. in Health Services Research with a specialization in Health Economics from the University of Toronto.
Ms. Laberge is interested in the economic analysis and evaluation of healthcare policies and services, with a particular focus on transformations that can improve the quality, efficiency and equity of services. Her research interests include health system performance, resource allocation and distribution, and population health outcomes. She has particular expertise in primary care and models of organization and payment for physicians and service providers.
Ms. Laberge applies economic theories and econometric tools to assess the impact of healthcare interventions, whether at the policy or institutional level. Her research also includes integrating the patient perspective to identify and better respond to heterogeneous needs and preferences.
Additional affiliations
- VITAM – Sustainable Health Research Center, Laval University
- Research Center of the CHU de Québec, Laval University
Assistant professor
Departement of operations and decision systems, Faculty of business administration, Laval University
Fields of interest and research
- Healthcare economics
- Operations research applied to healthcare
- Statistics
- Mathematical simulation
- Health technology assessment (HTA)
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Paolo Landa has been an assistant professor in the School of Management at Université Laval in Quebec City since September 2020. Between 2019 and 2020, he worked as a health economist in the pharmaceutical industry, and from 2016 to 2019, he was a researcher in health economics at the University of Exeter Medical School (UK).
His expertise covers operational research applied to healthcare, health economics and health technology assessment. He has worked on operating room planning, hospital optimization, vaccine cost-effectiveness analysis, neonatal care reorganization in the UK, cancer care trajectories and hospital chemotherapy planning. He has also applied business process modeling techniques in the healthcare field.
He has over ten years' experience as an analyst in the Italian healthcare system. His recent research focuses on the impact of missed care by nurses on hospital mortality, the economic valuation of hospital violence, and the use of artificial intelligence to analyze care pathways.
Paolo Landa holds a PhD in Applied Economics and Quantitative Methods, as well as a Masters in Maritime Economics and Logistics, both from the University of Genoa (Italy).
Additional affiliations
- Research Center for Health Services Management, Laval University
- Research Center of the CHU de Québec- Laval University, Population Health and Optimal Health Practices Division
- Interuniversity research center for corporate networks, logistics and transport (CIRRELT)
- Université Laval, Groupe de Recherche en Écologie Buccale (GREB)
Karine Latulippe, Ph.D.
Assistant professor
Université TÉLUQ, Centre de recherche et d’innovation en technologie éducative du Québec
Fields of interest and research
- Developing accessible and inclusive digital tools
- Participative design
- Technology usability assessment
- Aging and caregivers
- Qualitative research
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Karine Latulippe is Assistant Professor of Educational Technology in the Education Department at Université TÉLUQ, a regular researcher at the Laboratoire d'Innovation en Technologie Éducative du Québec (i-TEQ) and an associate researcher at the Institut d'intelligence artificielle appliquée. She is co-responsible for the Répertoire Interactif U-Tech (https://utech.repar.ca/), which aims to share knowledge on technology usability assessment. She holds a bachelor's degree in occupational therapy from Université Laval and a master's degree in organizational management from Université du Québec à Chicoutimi. She completed her doctoral studies in educational technology at Université Laval. Her doctoral research focused on the development of inclusive digital health tools. She then pursued a postdoctoral fellowship at McGill University from 2021 to 2023, focusing on the identification of empirical indicators of various factors that need to be integrated into the design of digital tools for health justice. She has also deepened her knowledge of community mobilization and co-design approaches. She is interested in participatory design, qualitative research, the development of accessible and inclusive digital tools, patient-centered research and the learning health system.
Clinical Assistant Professor
Department of Family and Emergency Medicine, University of Montreal
Fields of interest and research
- Primary care
- Cross-sector collaboration
- Partnership with citizens
- Chronic diseases
- Mixed methods
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After practicing emergency medicine in France and Quebec from 2012 to 2017, Géraldine Layani has been practicing in GMF-U at Université de Montréal since 2017. Currently at GMF-U Notre-Dame in Montreal, she is also a regular researcher at the Centre de recherche du CHUM and clinical assistant professor in the Department of Family Medicine and Emergency Medicine at Université de Montréal. E 2015, she completed a master's degree in clinical epidemiology at Université Laval, for which she was awarded a fellowship from the Health Canada Research Institutes. In 2020, she completed the pan-Canadian interdisciplinary program Training Research Leaders in Primary Health Care Research (TUTOR-PHC) offered by the University of Western Ontario. Since 2024, she has been a Junior 1 Research Clinician Scholar with the Fonds de Recherche du Québec en Santé. Her research aims to better understand the implementation and effects of health interventions carried out in intersectoral collaboration in primary care for and with people living with chronic diseases.
Additional affiliations
- CHUM Research Center
- CISSS Laval Research Center
- CISSS de Chaudière-Appalaches Research Center
Géraldine Layani, MD, MSc.
Associate professor
Jean Moulin Lyon 3 University, France
Fields of interest and research
- Organizational practices of healthcare players
- Managerial practices in the healthcare sector
- Control practices of healthcare sector players
- Modeling the trajectories of people supported/cared for.
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Célia Lemaire est professeure agrégée des universités en sciences de gestion à l’iaelyon de l’Université Jean Moulin Lyon 3 (laboratoire Magellan), professeure associée à la Faculté des Sciences de l’Administration de l’Université Laval à Québec et membre de l’Institut Universitaire de France (IUF). Ses recherches portent sur les pratiques organisationnelles, managériales et de contrôle qui médiatisent le travail des acteurs du secteur de la santé (hôpital / perte d’autonomie liée à l’âge / personnes en situation de handicap) et façonnent les trajectoires des personnes accompagnées/soignées. Spécialiste de la mesure de la performance organisationnelle dans le secteur du handicap et du grand âge, elle a coordonné le projet de recherche interdisciplinaire ANR‐Région Grand Est intitulé INNOVEHPAD. Elle est aussi membre du board Management de la Société française de médecine d’urgence (SFMU), et du conseil scientifique de la Caisse nationale de solidarité pour l’autonomie (CNSA).
Additional affiliations
- Institut Universitaire de France (IUF)
Célia Lemaire, Ph.D.
Associate professor
- National School of Public Administration
- Holder of the Canada Research Chair in Adaptive Systems in Health and Social Services (CRC SA3S)
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Lara Maillet, Ph.D.
Assistant professor
Department of Family and Emergency Medicine, Laval University
Fields of interest and research
- Care organization
- Mental health
- Primary care, Person-centred care and Integrated care
- Interprofessional collaboration, Partnership with users and their families, Participatory research
- Knowledge mobilization and Learning Systems
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Matthew Menear is Assistant Professor in the Department of Family Medicine and Emergency Medicine at Université Laval's Faculty of Medicine, and a regular researcher at VITAM - Centre de recherche en santé durable. He is also Scientific Co-Director of Réseau-1 Québec and Scientific Leader of the Réseau de collaboration sur les pratiques interprofessionnelles en santé et en services sociaux (RCPI). His research aims to improve the delivery and organization of front-line and mental health services, making them more accessible, integrated and person-centered. Her projects are often based on mixed-method approaches, conducted in partnership with users, families, professionals and healthcare organizations.
Additional affiliations
- VITAM – Sustainable Health Research Center, Laval University
Doctorant en sciences de l'administration
Département d’Opérations et systèmes de décision, Faculté des sciences de l’administration, Université Laval.
Fields of interest and research
- Statistical analysis of data and processes
- Operations research applied to healthcare services
- Application of artificial intelligence methodology
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Luca Murazzano is a PhD student in Operations and Decision Systems at Université Laval's Faculty of Administrative Sciences. With a solid foundation in computer science (BSc, MSc), Luca specializes in operations research and data analysis, leveraging his expertise to improve knowledge in the healthcare field. His research focuses on developing innovative solutions to optimize healthcare operations and decision-making processes.
Additional affiliations
- Interuniversity research center for corporate networks, logistics and transport (CIRRELT)
- Research Center of the CHU de Québec- Laval University, (CRCHU)
- CISSS de Chaudière-Appalaches Research Center
Luca Murazzano, MSc.
Associate professor
- Director of the Marketing Department
- Faculty of Business Administration
- Laval University
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Coming soon
Catherine Paquet, Ph.D.
Institutional researcher
CIUSSS du Centre-Ouest-de-l'île-de-Montréal Lethbridge-Layton-Mackay Rehabilitation Centre
Fields of interest and research
- Food literacy
- Participatory action research
- Technology related to food literacy or other activity
- Social involvement
- Cognition
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Frédérique Poncet, PhD, Occupational Therapist, is interested in the impact of cognitive and/or neurovisual disorders (e.g. visuo-spatial hemineglect) on social participation. Her expertise lies in (i) situational/ecological assessment of people with cognitive and/or neurovisual disorders (e.g. visuo-spatial hemineglect); she is one of the principal investigators of the Cooking Task (ecological assessment) (ii) development of innovative interventions, their documentation and measurement of their effects on activity and participation (e.g. food literacy intervention, dance therapy). She has developed skills in (i) integrated knowledge transfer (i) methodology, such as scoping reviews, participatory or collaborative action research, qualitative and mixed methods research, repeated measures and single-case research designs and (ii) program documentation and evaluation. She is particularly interested in the implementation and effects of interventions on participation in rehabilitation settings and in the community.
Additional affiliations
- Regular researcher at the Centre de Recherche Interdisciplinaire de Réadaptation du Montréal métropolitain CRIR
- Professeur adjoint à l’École de physiothérapie et d’ergothérapie, Université McGill
- Associate Professor, School of Optometry, Université de Montréal
- Associate Researcher at Sorbonne University, GRC n°24, Handicap Moteur et Cognitif & Réadaptation APHP, Hôpital Universitaire Pitié Salpêtrière-Charles Foix, Paris
Frédérique Poncet, Ph.D., OT
Research fellow
Department of Management, Faculty of Business Administration, Laval University
Fields of interest and research
- Health and social services management
- Learning healthcare systems
- Health services organization
Read more
Coming soon
Additional affiliations
- Research Center for Health Services Management, Laval University
PhD student in Business Administration
Department of Management, Faculty of Business Administration, Laval University
Fields of interest and research
- Health and social services management
- Decompartmentalizing care between specialized medicine and primary care
- Learning healthcare systems
- Adapting and contextualizing clinical practice guidelines
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Additional affiliations
- Research Center for Health Services Management, Laval University
Mohamed-Hakim Raki, MBA.
PhD student in Business Administration
Departement of operations and decision systems, Faculty of business administration, Laval University
Fields of interest and research
- Economic evaluation of healthcare interventions
- Analysis of care trajectories
- Organization of health services.
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Balkissa Tonde holds a master's degree in applied macroeconomics (Université Thomas Sankara), as well as a bachelor's degree in economic analysis and policy (Université Norbert Zongo), and is currently a doctoral candidate in administrative sciences at Université Laval, specializing in health economics. Her thesis project focuses on “Optimizing the management of Chronic Obstructive Pulmonary Disease (COPD): Predictive modeling of the risk of hospital readmissions and evaluation of the effectiveness of post-hospitalization follow-up in primary care”. Her research interests include the economic evaluation of healthcare interventions, the analysis of care trajectories, and the organization and supply of healthcare services.
Additional affiliations
- VITAM – Sustainable Health Research Center, Laval University
- IUCPQ Research Center, Laval University
- Research Center of the CHU de Québec, Laval University
- Quebec Population Health Research Network (RRSPQ)
Balkissa Tonde, MSC.
Patient partner
- Co-leader / Experiences - Quebec community of patient partners of the SSA Support Unit - Quebec
- Patient partner co-director in the scientific direction of the SSA Support Unit - Québec
- Patient Partnership Coordinator, Research Center, University Hospital Center of Sherbrooke
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